Conflict Management


Lesson Plan


Participants will be able to recognise and understand conflicts, their reasons and conflict resolution strategy

Total Time: 90 Minutes

Material required:


Instructor Note: 

While working with each other in this course, participants would have encountered conflicts but they sometimes fail to recognise them. This session will give them awareness so they can consciously recognise any conflicts they come across in the future. The session will also give them the opportunity to practice better communication for making conflict resolution strategies.

Opening Protocol: 

  • Greet the participants

  • Take attendance

  • In pairs, ask participants to share with each other how they are feeling

  • Recap the previous session by asking 1-2 participants to share with the class, what they learnt and did in the previous session

5 Minutes

Opening Activity:

Ask students-

  • What do relationships mean to them

  • Why tem work, collaboration are important

  • What do they think about conflicts

Through discussion, tell them that conflicts may happen while working in teams but we should have healthy debates not conflicts

10 Minutes

Activity 1: Reflection

  • Ask students to open their handbooks and go to the activity “My conflict resolution strategy”

  • Tell them to reflect and think about any person that they have conflict with. It can be recent or old, small or big conflict. They need to write about that conflict in the handbook emphasising on the reason of that conflict

  • Tell them that we will think about the resolution strategy at the end of the session, they just have to write the reason for now. Give them 10 minutes for this

10 Minutes

Activity 2: Case study and Conflict evaluation

  • Ask the participants to sit in circles. A circle can have a maximum of 6 people

  • Ask them to open the handbook and read the case “KM NANAVATI V STATE OF MAHARASHTRA (1959)”. Give them 15  minutes to read and understand the case

  • Then signal the discussion time and let the groups argue to prove their opinion about the case right

  • After 10 minutes ask them to go through the “Conflict evaluation” questions. Ask them to sit separately and answer them

  • Now ask them to spend 10 minutes to have a conversation with groups again and reach to a common opinion of the group 

  • Spend 5 minutes in discussing how different groups resolved opinions 

40 Minutes

Closing Activity:

  • Ask students to open the handbooks and read their own conflict story that they had written at the winning of the session

  • Ask them to sit with people they are most comfortable with and take suggestions on how you can resolve your conflict

  • After they have talked to each other for 10 minutes, give them 10 more minutes to write their final plan to write the conflict resolution strategy in the handbook

20 Minutes

Closing Protocol: 

  • Thank the participants for their time

  • Announce the next time you will be visiting them

  • Share the topic of the next session

  • Collect 1-2 most interesting activity sheets/artefacts from students and show to Nodal officer and institution head after session

  • Click pictures of the artefacts for documentation

5 Minutes

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